What happens when I dial 911?

In the City of Deltona when you dial 911, the emergency call is answered by a Sheriff’s Departments Telecommunicator at the Volusia County Sheriff’s Office. They determine if your emergency is fire, medical or law enforcement related. The 911 Dispatcher will continue to ask you questions. The 911 Dispatcher will then provide this information to the responding emergency units while continuing to talk to you. The 911 Dispatcher will then give you any information necessary until the emergency units arrive at your location.