Category: FAQ

Average water pressure range is 40 to 60 pounds per square inch. Lower pressures may be noticed during periods of high-rate water consumption, such as when many customers are watering their yards. Our reserve pumping capacity is for firefighting use.

A small amount of chlorine, about 1 to 3 parts per million, is injected into the drinking water as a disinfectant to guard against bacteria and virus contamination. This is standard practice in the water treatment industry and is required by federal and state regulations. It is very easy to remove the chlorine taste and odor from your tap water. Put some water in an open top jar in your refrigerator. The chlorine will dissipate in about a half of a day and you will have pleasant drinking water.

The only purpose of a water softener is to remove calcium, manganese, and iron ions and replace them with sodium or potassium ions by a process called ‘ion exchange’. A common sales tool is to take a small sample of water mix in an acid that precipitates the minerals that occur naturally in the water, and add some yellow dye for dramatic effect. Some unscrupulous salespeople may tell the customer that the water is unfit for human consumption.

A large accumulation of rust has broken loose inside a water main, valve or hydrant and made itself known in your faucet. If you observe this phenomenon, don’t feel threatened from a health aspect if you or someone else happened to drink it, but do these two things. 1; stop using the water because it will stain practically everything it touches. 2; call us. The sooner we know about the problem, the sooner we can correct it. A service representative will most likely visit your home and ask that you run water through your faucets for a brief time to bring in fresh water after we have flushed out our water mains.

Deltona Water’s treatment facilities are staffed by educated, fully trained, state licensed treatment plant operators 24 hours per day, 7 days per week. We are regulated by the Environmental Protection Agency (EPA), Florida’s Department of Environmental Protection (DEP), and the Volusia County Health Department. Our plant operators are licensed by the Florida Department of Environmental Protection Operator Certification Program. On schedules established by law, we test for 144 different contaminants and report these results to the DEP and to the Volusia County Health Department. Some tests are performed daily, some monthly, some quarterly, some annually and some every 3 years.

Daily testing of the water as it is delivered to our customers is an important part of our quality control program. Many of our treatment plant operators make their home in Deltona. They and their children drink our water. Because they understand how important a safe and reliable water supply is to the public health, our treatment plant operators are our most demanding customers.

Occasional flushing is part of our quality control and maintenance activities. Hydrant testing is performed by the Fire Dept. to assure adequate water for firefighting purposes.

This service is currently available in limited areas. Please call customer service at (386)575-6800 to find out if it is available at your location.

Reclaimed water is domestic wastewater which has been treated and disinfected to a high degree such that it can be safely used to irrigate golf courses and residential lawns. Reclaimed water must meet strict water quality requirements established by the Florida Department of Environmental Protection. Although reclaimed water meets most of the drinking water standards and is safe for human contact, it is not intended for use as drinking water.

Using reclaimed water conserves drinking water supplies and reduces discharges of domestic wastewater to surface waters.