Why is my water brown?

A large accumulation of rust has broken loose inside a water main, valve or hydrant and made itself known in your faucet. If you observe this phenomenon, don’t feel threatened from a health aspect if you or someone else happened to drink it, but do these two things. 1; stop using the water because it will stain practically everything it touches. 2; call us. The sooner we know about the problem, the sooner we can correct it. A service representative will most likely visit your home and ask that you run water through your faucets for a brief time to bring in fresh water after we have flushed out our water mains.

Who regulates the water quality?

Deltona Water’s treatment facilities are staffed by educated, fully trained, state licensed treatment plant operators 24 hours per day, 7 days per week. We are regulated by the Environmental Protection Agency (EPA), Florida’s Department of Environmental Protection (DEP), and the Volusia County Health Department. Our plant operators are licensed by the Florida Department of Environmental Protection Operator Certification Program. On schedules established by law, we test for 144 different contaminants and report these results to the DEP and to the Volusia County Health Department. Some tests are performed daily, some monthly, some quarterly, some annually and some every 3 years.

Why did I see a Deltona Water employee taking a small amount of water from a faucet on the outside of a home or business?

Daily testing of the water as it is delivered to our customers is an important part of our quality control program. Many of our treatment plant operators make their home in Deltona. They and their children drink our water. Because they understand how important a safe and reliable water supply is to the public health, our treatment plant operators are our most demanding customers.

What is reclaimed water?

Reclaimed water is domestic wastewater which has been treated and disinfected to a high degree such that it can be safely used to irrigate golf courses and residential lawns. Reclaimed water must meet strict water quality requirements established by the Florida Department of Environmental Protection. Although reclaimed water meets most of the drinking water standards and is safe for human contact, it is not intended for use as drinking water.

What can’t you do with reclaimed water?

DO NOT DRINK reclaimed water, Do not connect any pipes to your reclaimed water pipes, Do not connect your reclaimed water pipes to any other pipes, Do not use reclaimed water to fill swimming pools, hot tubs, or wading pools, Do not use reclaimed water to irrigate edible crops (i.e., vegetables or fruits) that WILL Not be peeled, skinned, or cooked before being eaten, Do not use reclaimed water to irrigate vegetable gardens, Do not use hose bibs to wash your car or your boat. Deltona prohibits the use of hose bibs [per Rule 62-610.469(3), F.A.C] as they are the leading cause of backflow accidents which could contaminate the drinking water supply.